Terms & Conditions
Please read these conditions carefully before using thedarkangel.com and the darkangel.co.uk websites. By using these websites you signify your agreement to be bound by these conditions.
The Dark Angel Design Co Ltd
Registered in England, Company Reg No. 03563220
Unit R1 Tenterfields Business Park
Tel: + 44 01422 882244
Rivendell Studios Inc
Registered in the State of California, Company Reg No. 3300512
25030 W Ave Stanford Suite 170,
Tel 001 213 706 0143
We reserve the right to change these Terms & Conditions from time to time and urge you to check them carefully before you make a purchase. This does not affect your statutory rights as a consumer.
The use of our site and any contracts formed are governed by English law.
Orders & Payments
Once you are ready to order, add the items of choice to the shopping cart and proceed to the checkout following the instructions on the screen. Payments can be made securely by either a Paypal account or credit / debit card.
Orders placed by customers in the United Kingdom will be charged in Pound Sterling. Orders placed by customers outside the United Kingdom will be charged in US Dollars at the applicable exchange rate.
Prices are as stated on the website and are subject to change at any time without notice.
Delivery will be to the address stated by the customer on the order form.
All delivery services will require a signature on receipt.
Our liability for any claim for loss or damage shall be limited to the sum paid by you for the goods.
If your purchase is unsuitable you may return it to us, at your own cost using a signed for delivery service, within 14 days.
If a refund is required you must notify us by email or telephone within three working days of receiving your goods. A returns code will be issued to you.
Any items that are returned without first obtaining a returns code will be eligible for a credit note or replacement only.
Upon receiving your returned goods we shall refund you for those goods provided that they are in their original, brand new, unused, re-saleable condition.
If a replacement or alternative item is required, please state your requirements clearly and include them with your order, along with the name and address of the original purchaser.
Please note that for unwanted/unsuitable items any shipping charges for your original order are not refundable.
All discounted sales are final. Items that are reduced are reduced to clear and are therefore not returnable unless faulty or damaged.
No refunds or returns will be accepted on any custom made items. It is entirely the customer’s responsibility to ensure that they supply clear and accurate information when commissioning a custom made item.
If your goods do not reach you in good condition you must notify us within 3 days of the receipt of your goods by using our contact us form. We will then arrange with you either a refund or exchange for the affected goods provided that they have not been opened or tampered with in any way.
If you believe your goods may be faulty you must notify us within 14 days of the receipt of your goods by using our contact us form. We will then arrange with you either a refund or exchange for the affected goods.
All designs, photos and copy on this site remain the property of the owners. Any unauthorised use of material on this site is strictly prohibited.
We endeavor to list every item on this site as accurately as possible, however please be aware that fabric shades will vary between dye batches, and various trimming may differ slightly to those shown.
There are links on our website to third party websites which we believe may be of interest to you. We do not have any control over the content of these websites nor can we be liable in respect of anything contained on these websites.